Psytechnics understands that a telephone call or a video conference is a user-to-user application, not simply a network service

Experience MANAGER
 Voice Performance Management is delivered by Psytechnics Experience Manager, which is directly aligned to the four key stages of the ‘Find and Fix’ process: Monitoring, Alerting, Troubleshooting and Reporting. Each of these functional areas is integrated seamlessly to provide the efficiencies and intelligence required to resolve voice quality problems, reducing the Mean-Time To Repair [...]